Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of withdrawal, you must contact us ( FIORI Florian Kußmann O4, 17 68161 Mannheim Tel.:+49 15154676869 Email: floriankussmann@mac.com ) using a a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, although this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will pay you all payments that we have received from you, including delivery costs (except for the additional costs resulting from you having a have chosen a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You have the goods immediately and in any case, return or hand over to us no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value results from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Source: Lawyer Metzler